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7 Mistakes We See Customers Make All The Time

June 17, 2026

7 Mistakes We See Customers Make All The Time

7 Mistakes We See Customers Make All The Time

At Boss Vapes, we talk to customers every day.

Some are buying their very first vape. Others have been vaping for years.

No matter how much experience someone has, there are a few common mistakes we see over and over again.

The good news?

Most of them are easy to avoid once you know what to look for.

Here are seven of the most common vaping mistakes we see and how you can avoid them.

1. Choosing the Wrong Nicotine Strength

This is probably the biggest mistake new customers make.

Many people assume that a higher nicotine strength is always better. Others go too low and find themselves unsatisfied.

The right nicotine strength depends on your personal habits and what you're looking for.

For example, someone switching from smoking may have different needs than someone who only vapes occasionally.

If you're unsure whether 10mg or 20mg nicotine is right for you, don't guess. Asking questions before you buy can save you money and help you have a better experience from the start.

2. Ignoring a Burnt Taste

We've all done it.

You take a puff and notice something tastes off, but you keep using the device anyway.

A burnt taste is usually your vape's way of telling you something isn't right.

Whether it's an old coil, an empty pod, or a disposable that's reaching the end of its life, continuing to use it rarely improves the situation.

If your vape starts tasting burnt, it's usually best to figure out the cause sooner rather than later.

3. Waiting Too Long to Replace Coils or Pods

Many customers try to stretch their coils as long as possible.

While that's understandable, coils don't last forever.

Over time, flavour quality can drop, vapour production may decrease, and the overall experience becomes less enjoyable.

If your vape suddenly feels weaker than usual, a worn-out coil or pod could be the reason.

4. Buying Based Only on Puff Count

These days it's common to see disposable vapes advertised with 10,000, 20,000, or even 50,000 puffs.

A lot of customers assume the highest puff count is automatically the best option.

Not always.

The best device depends on your vaping habits, flavour preferences, and how often you vape.

Puff count is important, but it shouldn't be the only thing you look at when choosing a device.

5. Leaving a Vape in a Hot Car

This happens more often than you'd think.

Many people leave their vape in a vehicle while running errands or working during the day.

Hot temperatures can affect batteries, e-liquid, and overall device performance.

If possible, keep your vape out of direct sunlight and avoid leaving it in extremely hot environments for long periods.

Your device will thank you.

6. Not Understanding the Difference Between Salt Nic and Freebase

We regularly meet customers who purchase the wrong type of e-liquid simply because they aren't sure of the difference.

Salt nicotine and freebase nicotine are designed for different vaping styles and devices.

Choosing the wrong one can lead to a disappointing experience.

Taking a few minutes to understand which type works best for your setup can make a huge difference.

7. Not Asking Questions Before Buying

This might be the easiest mistake to avoid.

Many customers spend hours researching products online but never ask for advice when they're unsure.

Every day we help customers compare devices, choose nicotine strengths, understand puff counts, and find flavours they'll enjoy.

A quick conversation can often prevent frustration and help you find the right product the first time.

What We Tell Customers Every Day

One thing we've learned over the years is that there isn't a single vape that's perfect for everyone.

The best choice depends on your goals, preferences, and vaping habits.

That's why asking questions and understanding your options can make such a big difference.

Whether you're looking for disposables, pod systems, nicotine salts, freebase e-liquids, replacement pods, or coils, taking a little time to learn before buying usually leads to a much better experience.

Frequently Asked Questions

What's the most common mistake new vapers make?

Choosing the wrong nicotine strength is one of the most common issues we see.

How do I know when a coil needs replacing?

A drop in flavour quality, reduced vapour production, or a burnt taste are all common signs.

Is a higher puff count always better?

Not necessarily. The best device depends on your vaping habits and preferences.

Can heat damage a vape?

Extreme heat can affect both e-liquid and battery performance, which is why it's best to avoid leaving devices in hot vehicles.

Final Thoughts

Nobody gets everything right when they're starting out.

The good news is that most vaping mistakes are easy to avoid once you know what to look for.

By choosing the right nicotine strength, replacing coils when needed, understanding your device, and asking questions before buying, you'll usually have a much smoother experience.

At Boss Vapes, we're always happy to help customers throughout Burnaby, Vancouver, Surrey, Richmond, Coquitlam, New Westminster, and North Vancouver find products that fit their needs and avoid the common mistakes we see every day.